Welcome to Oki Wellness Spa
These terms and conditions outline the rules and regulations for the use of Oki Wellness Spa’s services.
1. Appointments and Cancellations
- Appointments must be booked in advance. We recommend arriving 10 minutes prior to your scheduled appointment.
- Cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.
2. Health and Safety
- Please inform our staff of any health conditions, allergies, or injuries that might affect your treatments.
- We reserve the right to refuse service to anyone exhibiting signs of contagious illness to protect the health of our clients and staff.
3. Payment and Pricing
- All prices are subject to change without prior notice. Payment is required at the time of service.
- We accept cash, credit cards, and mobile payments.
4. Personal Belongings
- Oki Wellness Spa is not responsible for any lost or stolen personal items. We recommend keeping valuables at home.
5. Use of Facilities
- The use of our facilities is reserved for clients receiving services. Please respect the privacy and tranquility of other guests.
- Any damage to the spa’s property caused by a client will be subject to repair or replacement costs.
6. Gift Certificates and Packages
- Gift certificates are valid for one year from the date of purchase and are non-refundable.
- Packages must be used within six months of purchase and are non-transferable.
7. Code of Conduct
- We maintain a professional and respectful environment. Any inappropriate behavior will result in termination of the service and potential ban from the spa.
- Clients are expected to communicate respectfully with our staff at all times.
8. Liability
- Oki Wellness Spa is not liable for any injury, loss, or damage incurred during the use of our services and facilities.
- By using our services, clients agree to comply with these terms and conditions and understand that Oki Wellness Spa will not be held responsible for any incidents.
9. Privacy Policy
- Personal information provided to Oki Wellness Spa is confidential and will not be shared with third parties without your consent, except as required by law.
- Our full privacy policy is available upon request.
10. Changes to Terms and Conditions
- Oki Wellness Spa reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes.
By booking an appointment and using our services, you agree to adhere to these terms and conditions. Thank you for choosing Oki Wellness Spa for your wellness needs.